PAYMENT METHODS

1.    WHAT FORMS OF PAYMENT METHODS DO YOU OFFER?

At House of Doll, you can easily make payment via the following methods:

a.    Credit card
We accept all types of credit cards, both international & local as long as it is a MasterCard or Visa.

b.    Do you accept debit cards?
Yes! We accept debit cards as long as it's a MasterCard or Visa.

c.    PayPal
PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant. For more information visit About Paypal.

      - ———How do I sign up for PayPal?

        You can sign up for a PayPal account by going to Create Paypal account.

      - Who do I contact if I have a problem with my PayPal account?

        Unfortunately, we are not in a position to assist with PayPal account problems. Please contact PayPal customer services.

      - When will my payment be deducted from my PayPal account?

        Payment will be deducted from your PayPal account immediately.

d.    iPay88
iPay88 is an Internet Payment Switching Gateway through credit card, Internet Banking (or E-Debit) & Electronic Wallet (E-Wallet), developed by Mobile88.Com Sdn. Bhd.
It is the same Online Payment Gateway System currently provided by many licensed Financial Institutions. For that reason, customers can be certain of iPay88's security. iPay88 also complies with PCI Data Security Standard and Malaysia Payment System Act. 

IPay88 - Affiliate Banks Include:
i.    Maybank2u.
ii.    CIMB Clicks.
iii.    Alliance Bank.
iv.    Ambank.
v.    Hong Leong Bank.
vi.    RHB.
vii.    MEPS Affiliate Banks.
viii.    Web Cash.

e.    Bank Transfer
Bank Name: 
Account Name: 
Account Number: 
After payment, please fill in the Bank Transfer slip details as requested by going to http://www.zalora.com.my/banktransfer in order to complete your transaction. You will find the necessary details on the Bank Transfer slip from the ATM/CDM machine or online confirmation screen after payment.
After placing your order, you have 24 hours to make payment and upload your Bank Transfer slip details to avoid your order being cancelled.
If you have access to online banking (CIMB Clicks, Maybank2U, PBeBank, Hong Leong Connect etc.), we strongly recommend using Online Banking (Direct Debit) for instant payment and processing.


2. HOW WILL I KNOW THAT MY PAYMENT WENT THROUGH SUCCESSFULLY?

All successful transactions will receive a confirmation email that contains an order tracking number. If you have not received confirmation via email, please try placing your order again. Alternatively, please contact Customer Service to confirm the placement of your order.


3. I HAVE MADE A BANK TRANSFER AND I STILL HAVE NOT GOTTEN MY CONFIRMATION EMAIL.

You should receive your confirmation email within 3 working days from making the payment and sending in the payment slip to info@myhouseofdoll.com. If you have not received the email, please call customer service at +603-6142 4275 from 11.30 am to 8.30 pm (7 days a week) or send us an email at info@myhouseofdoll.com

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